{"id":6440,"date":"2023-05-29T16:50:37","date_gmt":"2023-05-29T14:50:37","guid":{"rendered":"https:\/\/nebula-handpans.com\/shipping-returns\/"},"modified":"2023-09-25T15:31:26","modified_gmt":"2023-09-25T13:31:26","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/nebula-handpans.com\/en\/shipping-returns\/","title":{"rendered":"Shipping & Returns"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_margin=”50″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Shipping” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”30″][vc_column_text]All Handpans are shipped with DHL, insured up to a value of min. 2.500 \u20ac.<\/p>\n

Shipping costs for Handpans:<\/strong><\/p>\n

Austria: 30 \u20ac
\nEurope: 80 \u20ac<\/p>\n

For deliveries to countries that are not members of the European Union, additional customs duties and fees may apply.<\/p>\n

Shipping outside the EU:<\/strong><\/p>\n

Currently, we offer shipping to non-European countries only upon personal request. Please send us the desired scale and your address by e-mail:[\/vc_column_text][nectar_cta btn_style=”basic” heading_tag=”h4″ button_color=”accent-color” button_color_hover=”#aa7562″ text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_1=”yes” constrain_group_2=”yes” constrain_group_3=”yes” constrain_group_4=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”Request now” url=”mailto: info@nebula-handpans.com?subject=Worldwide%shipping%request” font_size_desktop=”19″ padding_top=”10″ padding_bottom=”10″ padding_left=”30″ padding_right=”30″][divider line_type=”No Line” custom_height=”30″][vc_column_text]Collection:<\/strong><\/p>\n

However, the ordered goods can also be picked up by the customer directly at Nebula Handpans, Buchkirchen, by appointment. The customer will be notified by e-mail as soon as the goods are ready for collection.<\/p>\n

Control:<\/strong><\/p>\n

The goods must be inspected for transport damage immediately after receipt by the customer or his representative. The customer must have ascertainable transport and packaging damage confirmed in writing by the transport company upon acceptance of the goods and report this to Nebula Handpans. We ask legally non-binding to report us obviously recognizable transport damage by means of photo documentation.[\/vc_column_text][\/vc_column][\/vc_row][vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_margin=”50″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_custom_heading text=”Return” use_theme_fonts=”yes”][divider line_type=”No Line” custom_height=”30″][vc_column_text]For finished products<\/strong> (in stock) you have a 14-day right of return<\/strong>, from the date of delivery.<\/p>\n

Custom-made products are excluded from return.[\/vc_column_text][nectar_cta btn_style=”basic” heading_tag=”h4″ button_color=”accent-color” button_color_hover=”#aa7562″ text_color=”#ffffff” button_border_thickness=”0px” link_type=”regular” alignment=”left” alignment_tablet=”default” alignment_phone=”default” constrain_group_1=”yes” constrain_group_2=”yes” constrain_group_3=”yes” constrain_group_4=”yes” display=”block” display_tablet=”inherit” display_phone=”inherit” icon_family=”none” link_text=”more in our terms and conditions” url=”\/en\/terms” font_size_desktop=”19″ padding_top=”10″ padding_bottom=”10″ padding_left=”30″ padding_right=”30″][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"

[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” bottom_margin=”50″ text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”0.3″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” gradient_type=”default” shape_type=””][vc_column column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″…<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6440","page","type-page","status-publish"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t